WM - El Sobrante Landfill

On occasion the drivers will do drive-bys and barely even stop completely which leads to the containers laying as far as 10' from where it was picked up, often times laying on its side and sometimes damaging the canister. You can definitely see that they are in a hurry because of holidays and routes that are just too long for these guys. I personally feel that they are being worked-to-death, and that's a management problem.

If you have a vest, take it. If not they’ll sell you one for 75 cents. If you have a lot of stuff make sure it’s tied down. That’s the stuff you should know. As far as this site, this was an amazing find. Instead of paying a hundred something to have someone take 6 to 8 bags of yard waste. I tossed it in my truck, drove over, paid $20 and got rid of everything quick and easy. Going forward this is how we will get rid of all the major yard waste we end up with.

In December 2022, I placed a request and mailed the required forms for discounted services due to my Senior status. Obviously, I send in all the necessary information proving my age. Unfortunately, I heard nothing regarding the status. So recently (last month in fact), I drove to the location reference on the form and placed my request in person (for the second time), that I originally sent earlier last year. Still nothing. Just recently (several weeks ago) I finally received a call to confirm they did in fact received my request for the senior discount. The helpful representative indicated to me a credit to my account will reflect 6 months of overpayment / discount. She also indicated I should see the change on my Aug 2023 bill. Well, in hindsight, I'll believe that when I see it. So unfortunately I'm not too happy with Customer Service in my prior months. But again, we will see if my request is honored in Aug 2023. Nothing further. Dan

Very rude booth attendant. They changed to a flat fee instead of weight based. It was my first time dumping since the change so I gave him the paper from my previous trip. He treated me like I was such a waste of time for giving him the paper. Sorry I wasted your time man. I was really nice to you, wish that kindness was reciprocated.

You should probably warn people when lines are all the way down the mountain. I don’t have 2 hours to wait to dump one load of trash and nowhere to turn around. Have a little respect for people using your service. Traffic jams and no one directing traffic. Large tipper trucks in the way of smaller trucks/trailers. Poor design on flow of traffic in/out. Entire mountainside for trash and you have us dumping trash in a space big enough for 5 vehicles. What a mess.